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Customer Experience

If you're tasked with overseeing the experience your customers have with your company, how do you keep track of everything at once? From the design of your webpage to the urgent call with a customer, your overall Customer Experience (CX) may be difficult to manage -- but not impossible. Check out some of the CX-related stories below.

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Sales Hacker Forms New Professional Development Community

The Sales Hacker Community is designed to provide sales professionals with a place to network and learn from industry leaders and peers.

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Nvidia’s People-Based Approach Helps Earn Increased Account Engagement

By using Influ2’s platform, Nvidia installed strategies that drove improved account engagement, campaign ROI and revenue generation.

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Today’s ABM Trends Are Driving Rapid Change In B2B Marketing

Terminus CEO Tim Kopp explains the importance of today’s ABM trends in revolutionizing how B2B organizations approach customer experience.

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All-Account Funnel Strategy Helps ServiceMax Improve Marketing Strategy

By taking advantage of an all-account strategy, ServiceMax streamlined their marketing efforts and enhanced customer experience.

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Why Every Business Needs To Prioritize Great Responsiveness

During times of disruption, businesses need to adapt quickly and be responsive to customer inquiries to maintain great customer experiences.

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G2 Hires Amanda Malko As New CMO

In her new role, Malko will be responsible for driving the brand’s growth and deepening its relationships with buyers.

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Cloudera Leverages Intent Data To Achieve 50% Target-Industry Engagement

Cloudera needed to adjust its digital marketing strategies to better align its digital messaging with surging interest on a topic among targeted accounts.

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Ada Releases No-Code Conversational AI Platform To Help Personalize CX

Ada Engage allows companies to proactively message prospects and ensure the interactions are personalized and meaningful to improve the customer experience (CX).

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