Evolv AI Optimizes Customer Experience With Release Of Flows
Flows helps marketers discover problems and target their cause, leading to optimized future customer experience strategies.
Flows helps marketers discover problems and target their cause, leading to optimized future customer experience strategies.
C3 AI CRM aims to empower business organizations with AI tools to boost their customer engagement and retention.
The company raised $13 million in Series A funding thanks to leading investors Battery Ventures, Eniac, and Village Global.
CallSource is known for 25+ years of providing its users with valuable data and insights into their customer phone conversations.
The companies share a similar vision to improve AI-driven processes so that customer service teams can focus on customer demand.
The new partnership enhances Observe’s conversational intelligence offerings, initiating omnichannel support.
Trust with buyers is key. How can B2B companies accomplish this? Isabel Montesdeoca & Ian Bruce from Forrester explain in this guest podcast.
It can be hard to gather, merge and analyze data from multiple sources. Here are some great customer experience tools for B2B marketers.
The importance of developing B2B customer advocacy & the strategy Nureva uses to promote their solutions & help recruit new customers.